MB BCH BAO DRCOG DCH

MB BCH BAO DMH DRCOG DFFP MRCGP

MB CHB DRCOG DTMH MRCGP

Our practice nurse team aims to provide you with an efficient, quality service in a caring and helpful manner.  The team assists in the running of the following clinics:

Asthma, Diabetic, Cervical Smear, Coronary Prevention, Smoking Cessation, Weight Reduction / Lifestyle advice.

Sandra Bates B.A. (Hons) MBA (Business Manager)

Our manager is responsible for the administration of the practice and all non-clinical aspects of your healthcare.  If you have any queries, comments or suggestions about the services offered by the practice, she will be happy to discuss these with you.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Kiera Letters Administrative Assistant

The reception/administration staff assist in the efficient day-to-day running of the practice and supports the services we provide.  When you telephone the surgery the receptionists will ask you for a few details.  They have been trained to make these enquiries so that we can help you in the most appropriate way.  Strict confidentiality is maintained by all staff on any matter relating to the health of our patients.  reception staff are here to help you, but their job is very demanding and they are often very busy, so please be patient.

The community midwife will share in your antenatal and post-natal care along with your doctor and health visitor.  The midwife will also visit you in your home after your baby is born to advise and assist you with your personal needs and those of your baby.  The hospital will advise you when you need to see the midwife.

The community nursing team provide skilled nursing care in the patient’s own home and advise carers.  They assess need, advice on any matters of health concern, continuing care after discharge from hospital and assist and advise carers.  To contact the community nurse please ring 94 41037.

The health visitor is qualified in nursing and midwifery and has been specially trained to give health advice on matters relating to family and child health.  They assess children’s development and also undertake health promotion within the practice.  To contact the health visitor please ring 94 471008.

Podiatrist

The podiatrist holds regular clinics at the medical practice.  For appointments and enquires regarding the service please contact thepodiatry central booking office on 9441 3985 between 08:30 - 17:00 Mon - Thurs and 08:30 - 12:30 on Friday.