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Everyone over five years of age in Northern Ireland with symptoms of coronavirus is now eligible for testing.  You can organise the test yourself online at  www.nhs.uk/ask-for-a-coronavirus-test or by calling 119.

You should get tested in the first 3 days of coronavirus symptoms appearing, although testing is considered effective up until day 5.

The symptoms of COVID-19 are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature); OR
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual); OR
  • a loss of or change in sense of smell or taste.

Practice Management

Sandra Bates B.A. (Hons) MBA (Business Manager)

Our manager is responsible for the administration of the practice and all non-clinical aspects of your healthcare.  If you have any queries, comments or suggestions about the services offered by the practice, she will be happy to discuss these with you.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Kiera Letters Administrative Assistant

Reception

Therese Dowie

Mandy McKernan

Audrey Wilson

Linda Scott

Kerri Richardson

Kelly Beattie

Sharon Pollock

Niamh Downey

Pauline Fleck

Sophie Brown

Niamh Heffron

The reception/administration staff assist in the efficient day-to-day running of the practice and supports the services we provide.  When you telephone the surgery the receptionists will ask you for a few details.  They have been trained to make these enquiries so that we can help you in the most appropriate way.  Strict confidentiality is maintained by all staff on any matter relating to the health of our patients.  reception staff are here to help you, but their job is very demanding and they are often very busy, so please be patient.

 
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